Enquiry preparation
Cooker: check ownership and authority before arranging work
For a cooker enquiry: For a rented property, establish who owns the product, who approves charges and who can provide entry. Keep that arrangement with the service address before requesting attendance.
We agree suitable work and arrangements for your actual appliance.

For the appliance you actually own
Keep the hob, grill and oven observations distinct. Give the fuel arrangement and the actual cavity or burner involved. Suitable gas-related work requires specific agreement; this site does not offer gas conversions or AGA repairs.
The purpose of this detail
The cooker reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
What still needs agreement
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.