Enquiry preparation
Fridge-freezer: check ownership and authority before arranging work
For a fridge-freezer enquiry: For a rented property, establish who owns the product, who approves charges and who can provide entry. Keep that arrangement with the service address before requesting attendance.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Record the fridge and freezer separately, including warnings and visible changes. This guide concerns suitable conventional domestic work. American-style, side-by-side and sealed refrigerant-circuit enquiries are outside our service.
The purpose of this detail
The fridge-freezer reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
What still needs agreement
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.