Enquiry preparation
Tumble dryer: agree the proposed work before choosing components
For a tumble dryer enquiry: Ask what labour, parts and further attendance would involve. Website guidance cannot establish that a particular part is needed, available or included in a final charge.
We agree suitable work and arrangements for your actual appliance.

For the appliance you actually own
Identify the dryer format and describe the laundry at the end. A timed programme, a sensor programme and a drum that does not turn are different starting points. Note whether the clothes were warm, cold or still damp.
The purpose of this detail
The tumble dryer reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
What still needs agreement
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.