Enquiry preparation
Washer-dryer: put the last use into a short sequence
For a washer-dryer enquiry: Write the selected function, what changed and the result in that order. Include the exact warning and anything that still responds. This communicates an observation without naming a guessed component.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Tell us about washing and drying separately. Did the wash finish and empty before the drying result changed? Include the combined or dry-only selection and the approximate load. The same cabinet contains functions that can behave differently.
The purpose of this detail
The washer-dryer reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
What still needs agreement
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.