Fridge-freezer · your observations
Two compartments can give different accounts.
Record the fridge and freezer separately, including warnings and visible changes. This guide concerns suitable conventional domestic work. American-style, side-by-side and sealed refrigerant-circuit enquiries are outside our service.
A shared cabinet does not make the symptoms identical
Give the fridge result and freezer result separately. A warning on one compartment, frost in another and a change in door closure are different observations. Suitable work is checked against the actual conventional domestic model.
The fridge and freezer no longer agree
Retain each compartment’s reading or warning. The difference can frame a control, airflow or defrost discussion. It does not confirm a refrigerant failure, and sealed-system work is excluded.
The result changes between ordinary uses
Keep settings and results from the occasions you already observed. A normal programme between problems adds context, but cannot identify the cause or establish that the difficulty has gone.
When a model ending is missing
Explain what is known and what cannot safely be seen. Do not substitute a similar online product number or remove equipment to make the reference look complete.
When a photograph would help
Use the accessible panel or normal fitted position and check for private paperwork in the frame. Never recreate burning, tripping or dangerous leakage for the camera.
At your Old Coulsdon address
Give the full service postcode and describe the actual fitted access in Old Coulsdon. CR5 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.