Tumble dryer · your observations
Did the programme finish, or just stop?
Identify the dryer format and describe the laundry at the end. A timed programme, a sensor programme and a drum that does not turn are different starting points. Note whether the clothes were warm, cold or still damp.
The drying format belongs in the model account
Vented, condenser and heat-pump dryers handle moisture differently. State the actual format rather than guessing from appearance. Ordinary sensing or drive enquiries must not be confused with excluded heat-pump sealed-system work.
The result changes between ordinary uses
Keep settings and results from the occasions you already observed. A normal programme between problems adds context, but cannot identify the cause or establish that the difficulty has gone.
A message, number or symbol appears
Copy every character and preserve letters, zeroes and punctuation. The meaning depends on the exact product. A similar-looking warning on another appliance is not a reliable component diagnosis.
When a photograph would help
Use the accessible panel or normal fitted position and check for private paperwork in the frame. Never recreate burning, tripping or dangerous leakage for the camera.
When entry needs another person
Keep the person authorising work and the person providing access clear. A locality name alone cannot establish permission, fitted access or the proposed visit arrangement.
At your Beddington address
Give the full service postcode and describe the actual fitted access in Beddington. CR0 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.