Tumble dryer · your observations
Did the programme finish, or just stop?
Identify the dryer format and describe the laundry at the end. A timed programme, a sensor programme and a drum that does not turn are different starting points. Note whether the clothes were warm, cold or still damp.
The drying format belongs in the model account
Vented, condenser and heat-pump dryers handle moisture differently. State the actual format rather than guessing from appearance. Ordinary sensing or drive enquiries must not be confused with excluded heat-pump sealed-system work.
Liquid is visible outside its usual route
Describe the first visible location and the stage of operation. Do not move connected equipment to trace a leak. Stop use where water approaches electrical parts or waste begins to back up.
Liquid is visible outside its usual route
Describe the first visible location and the stage of operation. Do not move connected equipment to trace a leak. Stop use where water approaches electrical parts or waste begins to back up.
When a previous symptom seems to return
Mention earlier work using documents or dates you actually have. Similar behaviour can need a fresh assessment; the same phrase does not necessarily describe the same cause.
When replacement is being considered
Discuss the existing unit and connections first. Similar appearance, dimensions or a shared badge cannot by themselves establish a compatible replacement.
At your Croydon address
Give the full service postcode and describe the actual fitted access in Croydon. CR0 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.