Tumble dryer · your observations
Did the programme finish, or just stop?
Identify the dryer format and describe the laundry at the end. A timed programme, a sensor programme and a drum that does not turn are different starting points. Note whether the clothes were warm, cold or still damp.
The drying format belongs in the model account
Vented, condenser and heat-pump dryers handle moisture differently. State the actual format rather than guessing from appearance. Ordinary sensing or drive enquiries must not be confused with excluded heat-pump sealed-system work.
It ends before the expected result
Say what you selected and the last ordinary stage you noticed. Include any completion signal or warning. Do not repeat an unsafe programme merely to obtain a more detailed account.
It ends before the expected result
Say what you selected and the last ordinary stage you noticed. Include any completion signal or warning. Do not repeat an unsafe programme merely to obtain a more detailed account.
When the display remains normal
Keep the visible display and actual behaviour in separate sentences. A familiar-looking panel can remain illuminated even when the selected function produces a different result.
When a previous symptom seems to return
Mention earlier work using documents or dates you actually have. Similar behaviour can need a fresh assessment; the same phrase does not necessarily describe the same cause.
At your Purley address
Give the full service postcode and describe the actual fitted access in Purley. CR8 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.