Caple Dishwasher · your observations
Follow the water and the programme to its last stage.
A dishwasher that never takes in water is different from one that washes then leaves water behind. Keep the last message, whether the programme declared completion and the condition of the dishes in one short account.
Completion changes the question
Standing water after an interrupted programme has different context from water after a declared finish. Keep that distinction with the exact warning and a description of whether the product is integrated or freestanding.
Water is still visible when you open the door
Say whether the programme completed or was interrupted. Retain the final warning and existing fitted arrangement. Drainage or water-level questions can be relevant without proving a faulty pump.
Liquid is visible outside its usual route
Describe the first visible location and the stage of operation. Do not move connected equipment to trace a leak. Stop use where water approaches electrical parts or waste begins to back up.
When a model ending is missing
Explain what is known and what cannot safely be seen. Do not substitute a similar online product number or remove equipment to make the reference look complete.
When the sequence is hard to remember
Start with the last ordinary use you can describe reliably. Keep uncertain details identified as uncertain rather than filling them in with a likely-sounding explanation.
Reading the Caple label
Keep the full installed Caple designation, the actual product type and the existing control arrangement. This name identifies an enquiry route; it does not establish current manufacture, parts stock, replacement compatibility or acceptance of every product.
At your Sanderstead address
Give the full service postcode and describe the actual fitted access in Sanderstead. CR2 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.