Oven · Focused observation
One cooking mode does not heat
Keep the cavity and mode symbol in the account, including any functions still responding in ordinary use. Heating, switching or regulation may need assessment. A working fan is not proof of a working heater.
We agree suitable work and arrangements for your actual appliance.

How this relates to your oven
The cavity, cooking mode and temperature belong together in an oven enquiry. Lights, the clock or a fan may still respond when one heating function does not. Describe the affected mode without assuming the whole oven has failed.
An observation is a useful starting point
Describe what you saw during ordinary use, then retain the complete model. An observation can help frame an assessment but does not establish which part is faulty.
There is no need to recreate a risk
Do not repeat a cycle to recreate smoke, tripping, burning, unsafe movement or leakage near electrical parts. Keep connected equipment in place and do not remove covers.
A useful starting point
Find your product and your place.
Select the actual label, appliance and service locality to open a focused guide.