Enquiry preparation
Cooker hood: check ownership and authority before arranging work
For a cooker hood enquiry: For a rented property, establish who owns the product, who approves charges and who can provide entry. Keep that arrangement with the service address before requesting attendance.
We agree suitable work and arrangements for your actual appliance.

For the appliance you actually own
Explain lighting, speed selection and air movement separately. If known, state whether air recirculates through filters or travels through an outside duct. Leave the fitted hood in place; there is no need to climb up or dismantle it.
The purpose of this detail
The cooker hood reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
What still needs agreement
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.