Fridge · your observations
A reading and a time make a clearer cooling account.
Keep an actual safely visible temperature reading where available, together with its time and the door’s normal closure. Describe visible frost or a warning. A warm cabinet does not by itself establish a compressor or refrigerant fault.
Use the visible information rather than a refrigerant guess
The set temperature, actual display and safely available reading are different details. Retain them accurately with their times. The website does not offer compressor replacement, regassing or any sealed refrigerant-circuit work.
The fridge is warmer than its usual setting
Actual readings and times can help where safely available. Describe door closure and visible frost. Suitable fan, control or defrost enquiries differ from excluded compressor and refrigerant-circuit work.
The result changes between ordinary uses
Keep settings and results from the occasions you already observed. A normal programme between problems adds context, but cannot identify the cause or establish that the difficulty has gone.
When the last user is someone else
Ask for their description of the selection and outcome where possible. Retain what was actually observed rather than replacing it with a guessed component name.
When a part has been suggested online
Retain the exact product and observation for the team to assess. A generic article or a code from another family is not confirmation of a part order or stock availability.
At your Waddon address
Give the full service postcode and describe the actual fitted access in Waddon. CR0 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.